Return and Refund Policy

Thank you for shopping at Fusion Venture Store. We appreciate your business and want to ensure your satisfaction with every purchase made from us. Please read the following policy to understand how we handle returns and refunds:

14-Day Return Policy:
We offer a 14-day return policy from the date of delivery for most products purchased from Fusion Venture Store. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Eligibility Criteria for Returns:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also be accompanied by the original receipt or proof of purchase.

Non-Returnable Items:
Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers), personalized items, and gift cards.

Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days, depending on your card issuer’s policies.

Exchanges:
We replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, send us an email at support@fusionventurestore.com to arrange for a replacement.

Shipping:
To return your product, please contact us at support@fusionventurestore.com to obtain a return authorization and shipping address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at support@fusionventurestore.com.

Contact Information:
If you have any questions about our Return and Refund Policy, please contact us by email at support@fusionventurestore.com or through our website’s contact form.

Changes to This Policy:
Fusion Venture Store reserves the right to update or change this Return and Refund Policy at any time. Any such changes will be effective immediately upon posting on our website.

By making a purchase from Fusion Venture Store, you acknowledge that you have read and agree to this Return and Refund Policy.